Shipping Policy

Effective Date: January 8, 2025

At ROLEXFINEUNIE, we aim to provide efficient and reliable shipping for our kitchenware products. This Shipping Policy explains the procedures, timelines, and costs associated with shipping your order.

1. Shipping Methods and Delivery Times

We offer several shipping options to ensure that your order arrives in a timely manner. The shipping methods and estimated delivery times are as follows:

  • Standard Shipping: 5-7 business days.
  • Expedited Shipping: 2-3 business days.
  • Overnight Shipping: 1 business day.

Delivery times may vary depending on your location and the shipping method selected at checkout.

2. Shipping Costs

Shipping costs are calculated based on your delivery address, selected shipping method, and the weight of the items in your order. The exact shipping fee will be displayed at checkout before you complete your purchase.

3. Order Processing Time

  • Orders are processed 2-3 business days after receipt of payment, excluding weekends and holidays.
  • Please note that shipping times may be affected by factors such as inventory availability, order volume, and external carrier delays.
  • Once your order is processed and shipped, you will receive a tracking number (if available) to monitor your shipment.

4. Shipping Restrictions

  • We currently ship to U.S. addresses, including Alaska and Hawaii, as well as select international destinations.
  • Some products may be subject to restrictions or require special handling, and shipping availability may be limited for certain items or regions.
  • If we are unable to ship an item to your location, we will notify you promptly.

5. Order Tracking

After your order is shipped, you will receive a tracking number (if available) that can be used to track the status of your shipment. Please note that tracking information may take up to 24 hours to become available after the shipment is processed.

6. Shipping Delays

While we make every effort to ensure timely delivery, ROLEXFINEUNIE is not responsible for delays caused by:

  • Weather conditions or other natural disasters.
  • Delays caused by external shipping carriers or customs processing (for international orders).
  • Errors or disruptions in the postal service or third-party logistics providers.

If your order is delayed, we will do our best to work with the carrier to resolve the issue.

7. International Shipping

We offer international shipping to select countries. International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping costs calculated at checkout.

For international shipments, please note that:

  • Customs processing may cause delays, and we cannot guarantee specific delivery times.
  • ROLEXFINEUNIE is not responsible for any customs-related issues that arise during the shipping process.

8. Shipping Address

  • Please ensure that the shipping address you provide is correct and complete. We are not responsible for delays or non-delivery resulting from incorrect or incomplete address information.
  • If you need to update your shipping address after placing an order, please contact us as soon as possible at info@rolexfineunie.com.

9. Damaged or Lost Shipments

  • If your order arrives damaged or is lost in transit, please contact us within 7 days of receiving your order.
  • We will work with the carrier to resolve the issue, and we may send a replacement or issue a refund, depending on the situation.

10. P.O. Boxes and APO/FPO Addresses

  • We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a physical address for shipping.

11. Changes to This Policy

ROLEXFINEUNIE reserves the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions or concerns regarding our shipping policy, or need assistance with tracking or shipping inquiries, please contact us:

ROLEXFINEUNIE
402 S 3rd St, Davis, Oklahoma 73030
Phone: (580) 369-5246
Email: info@rolexfineunie.com
Website: https://rolexfineunie.com

This Shipping Policy is effective as of January 8, 2025.